Refund & Returns Policy

Our products are food: flours and baking mixes intended for consumption. For food-safety and quality reasons, all sales are final, and we are unable to accept returns or exchanges once an order has shipped. This is consistent with standard practice among flour and food producers.

Damaged, defective, or incorrect orders

Your satisfaction matters to us. If your order arrives damaged or defective, or if you received the wrong item, please contact us within 7 days of delivery with your order number and a photo of the affected product and its packaging. We will make it right with a replacement or a refund of the affected items.

Cancellations and changes

If you need to change or cancel an order, please reach out as soon as possible. We can only accommodate changes before an order has been prepared for shipping.

Contact

Questions about this policy? Please reach us through our Contact page.